Terms and Conditions

Last updated: February 13, 2025

Welcome to Smilebolt.io. By accessing or using our website and services, you agree to be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy and other legal policies. If you do not agree to these Terms, you must immediately stop using our services.

1. Overview of Services

Smilebolt.io provides software as a service (SaaS) solutions ("Services") to assist businesses and individuals with software, hardware and other related IT services and solution. Our platform is designed to give you access to our best software and hardware solutions and services to enable your businesses and ideas thrive exceptionally in the changing business ecosystem.

2. Eligibility

By using Smilebolt.io, you affirm that you are of legal age to form a binding contract and that you have the authority to bind the entity you represent (if applicable) to these Terms.

3. Account Registration and Security

To use the Services, you must create an account. You agree to provide accurate and complete information during the registration process and maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify Smilebolt.io immediately if you suspect unauthorized access to your account.

4. Subscription and Payment

The Services are offered on a subscription or a onetime payment basis, with pricing based on the tier of service selected during registration. All fees are due and payable in advance, and by subscribing, you authorize us to charge your chosen payment method at the applicable rate.

In the event of a failed payment, we may suspend or terminate access to your account until the payment is resolved. Subscription fees are non-refundable, except as outlined in our Refund Policy.

5. Service Availability and Support

We aim to provide uninterrupted service, but Smilebolt.io does not guarantee that the Services will be available at all times. We may schedule maintenance and upgrades that may cause temporary outages, and we will make reasonable efforts to notify you in advance.

If you require technical support, please refer to our Support Center for assistance or contact our team at support@smilebolt.io.

6. User Conduct

You agree not to use the Services to:

• Violate any applicable laws or regulations.
• Engage in fraudulent or harmful activities.
• Transmit malware, viruses, or other harmful code.
• Access or attempt to access the system or data of another user without permission.
• Engage in any action that could interfere with the functionality of the Services or cause harm to other users.

7. Data Ownership and Privacy

You retain ownership of your data. However, by using the Services, you grant Smilebolt.io a license to use your data solely to provide and improve the Services. We will handle your data according to our Privacy Policy, which describes how we collect, use, and protect your data.

8. Intellectual Property

Smilebolt.io retains all rights, title, and interest in the Services and any associated intellectual property, including software, design, and content provided through the platform. You may not copy, modify, distribute, or reverse-engineer any of Smilebolt.io’s intellectual property unless expressly authorized by us.

9. Termination

We may terminate or suspend your access to the Services immediately if we believe that you have violated these Terms or engaged in activities that threaten the integrity or security of the Services. Upon termination, you will cease all use of the Services and remove any Smilebolt.io-related content from your systems.

You may also terminate your account at any time by contacting our support team or through the account settings.

10. Limitation of Liability

To the fullest extent permitted by law, Smilebolt.io will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities arising from the use of our Services. Our liability is limited to the total amount paid for the Services in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Smilebolt.io, its employees, directors, and agents from any and all claims, losses, damages, and expenses (including legal fees) arising out of your use of the Services or your breach of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of [jurisdiction]. Any disputes arising from or relating to these Terms will be resolved through binding arbitration in [location], in accordance with the rules of the [arbitration body].

13. Force Majeure

We are not liable for any failure or delay in performance of the Services caused by circumstances beyond our control, including natural disasters, government actions, or technical issues.

14. Changes to Terms

Smilebolt.io may update these Terms at any time. When we do, the updated Terms will be posted on this page with a revised "Last updated" date. You should periodically review these Terms to stay informed of any changes.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

5, No. 5 road one Rumeohio, off Rumuwule road, Rumuwule Eneka, Port Harcourt, Rivers, Nigeria

support@smilebolt.io

+234 813 080 4890